Your privacy matters to us. We're committed to protecting your information and being transparent about how we use it.
Last Updated: February 10, 2026
At Gem Glow Academy, we believe privacy is a fundamental right. This policy explains what information we collect, how we use it, and your rights regarding your data.
We are committed to protecting the privacy of children. Our platform is designed with safety and privacy at its core.
Username and password only. We don't require email, phone number, or any other personal information.
Which activities you complete, gems earned, and progress tracking. This data is stored locally and linked to your account.
Voice journal content in Sapphire Sanctuary is stored only if you choose to save it. You can delete entries anytime.
We use your account information to let you sign in, save your progress, and track your gems and achievements.
We may analyze anonymized usage data to understand which activities are most helpful and improve the platform.
We use security measures to protect your account from unauthorized access.
We never sell, rent, or trade your information to third parties. Ever.
We don't show ads or share data with advertisers.
We don't use third-party tracking cookies or analytics that follow you around the web.
There's no chat, messaging, or interaction with other users to protect your privacy.
You can view all your data in your My Palace dashboard and journal entries anytime.
Contact support@gemglowacademy.com to request deletion of your account and all associated data.
You can download your voice journal entries as Word documents anytime.
Parents can contact us to access, update, or delete their child's information.
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction.
All data transmitted between your device and our servers is encrypted.
Your password is hashed and your data is stored on secure servers.
Only essential personnel can access data, and only when necessary.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
support@gemglowacademy.comCan't find the answer you're looking for? We're here to help!
